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Customer service

Orders and deliveries

  • How long will delivery take?
    If you place your order by 15.00, you will receive it the next 3-4 working days.
  • How can I track my order?
    You will receive an email with a track and trace link, which you can use to track your order.
  • My size is sold out, will it be restocked?
    We receive our supply 1x per year. No extras are made. However, it is always possible that another customer will return their boots. So it’s a good idea to keep an eye on the website.
  • How do I know what size I need?
    You can use our size diagram for this.

Returns and exchanges

  • How do returns and exchanges work?
    You can return the boots free of charge within 14 days provided they are undamaged and unworn.
    Register return via https://widecalfboots.shipping-portal.com/
  • Can I exchange my boots?
    Yes, register for return via https://widecalfboots.shipping-portal.com/ and choose exchange.
    You will receive a free return label from us.
  • I received the wrong boots
    That is very inconvenient. Please send us a message through the contact form, and we will solve this for you as soon as possible.
  • Can I contact you?
    Yes, you can use the contact form or call +31 514-563560 during office hours
Free shipment

At home or at a service point

Easy returns

We Immediately refund your purchase price

Free returns

You will receive a return label

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