Terms and Conditions
Below you can find our Terms and Conditions. These apply everytime you use or place an order on our website and contain vital information for you as a buyer. Therefor you must read these Terms and Conditions thoroughly. We suggest that you save or print these Terms and Conditions, so you can read them again at a later time.
1 Ron Henze Mode: Established in Lemmer an registered at the chamber of commerce under registrationnumber 01053185 under the nam Ron Henze Mode.
2 Website: the website of Ron Henze Mode, accessible via www.Jilsen.com and all belonging subdomains.
3 Customer: the natural person not acting as a professional or company that enters into an agreement with Ron Henze Mode and / or has registered on the Website.
4 Agreement: any agreement or contract between Ron Henze Mode and Customer. Of any agreement the General Conditions are integral part.
5 General Conditions: these General Terms and Conditions.
1 On all offers, agreements and Ron Henze Mode deliveries the General Conditions apply, unless expressly agreed otherwise in writing.
2 If Customer in his order, acknowledgment or acceptance notification provisions or conditions that deviate from or not included in the General Conditions, these are for Ron Henze Mode only binding if and insofar as they have been expressly accepted in writing by Ron Henze Mode .
3 In the event that besides these terms and conditions specific product or service conditions apply, these conditions also apply, but the Customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him.
Prices and information
1 All prices mentioned on the Website and in other Ron Henze Mode derived materials are inclusive of VAT and other charges imposed by the government.
2 Delivery is free when delivered to a DPD parcel shop.
3 The content of the website has been compiled with the greatest care. Ron Henze Mode can not guarantee that all information on the website at any time is accurate and complete. All prices and other information on the website and in other Ron Henze Mode derived materials are therefore subject to manifest programming and typing errors.
4 Ron Henze Mode can not be held responsible for (color) deviations due to monitor quality.
1 The Agreement is concluded at the time of acceptance of Customer's offer Ron Henze Mode and fulfilled the conditions set by Ron Henze Mode.
2 If the Customer has accepted the offer electronically, Ron Henze Mode immediately confirm electronically receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the customer has the option to terminate the Agreement.
3 If it appears that the acceptance or otherwise distributed to entering into the Agreement by Customer incorrect data, Ron Henze Mode has the right to only fulfill its obligation after the correct data is received.
4 Ron Henze Mode may notify the Customer within the law or to be honored, but also of all the facts and factors that are important to a sound conclusion of the Agreement. If Ron Henze Mode under this investigation was justified in order not to enter into the agreement, he is entitled to refuse an order or request or to implement special conditions, such as linking payment.
5 Ron Henze Mode has the right to refuse orders from customers who act in the exercise of their profession or business.
1 To make the best use of the Website, Customer can register using the registration / account sign-in option on the Website.
2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for choosing a sufficiently reliable password.
3 Customer username and password are strictly confidential. Ron Henze Mode is not liable for abuse of login data and should always assume that a customer who registers on the website is actually that Customer. All of which is done through the account of Customer, is the responsibility and risk of the Customer.
4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change his password and / or Ron Henze Mode setting accordingly, allowing Ron Henze Mode can take appropriate action.
1 Once the order is received by Ron Henze Mode, Ron Henze Mode sends the products in accordance with the provisions of paragraph 3 of this Article as soon as possible.
2 Ron Henze Mode is entitled to engage third parties to perform the obligations under the Agreement.
3 On the Web Site is clearly time described how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or specified, then products are supplied in any case within 30 days.
4 If Ron Henze Mode can not deliver the goods within the agreed period, it shall notify Customer thereof. Customer can agree in this case with a new delivery date or he gets the opportunity to terminate the Agreement without charge.
5 Ron Henze Mode encourages Customer to inspect the products and if it shows defects notify Ron Henze Mode promptly, in writing or by e-mail. See further the article on guarantees and conformity.
6 Once the deliverables are delivered to the specified delivery address, the risk of these products are transferred to the Customer. If expressly agreed otherwise, the risk is already on Customer. If the Customer decides to pick up the products, the risk is transferred at the transfer of the products.
7 Ron Henze Mode is entitled to deliver a similar product of similar quality as the product ordered, if the order is no longer available. Customer is entitled to terminate the agreement free of charge and return the product without charge.
Right of withdrawal
1 Customer is entitled by Agreement with Ron Henze Mode within 14 calendar days of receipt of the product, without giving any reason, to terminate the deal. The period begins on the day after the Customer, or a pre-designated by him third party other than the carrier, the product has received, or:
in the same order as Customer has ordered several products: the day on which Customer or a third party designated by, has received the final product.
as the delivery of a product consisting of multiple lots or pieces: the day on which Customer or a third party designated by, has received the last shipment or the last part;
the contract is for regular delivery of goods during a certain period, the day on which Customer or a third party designated by the first product has received.
2 Within the withdrawal period provided for in paragraph 1 Customer shall handle the product and packaging. Customer will only open the package and use the product only to the extent necessary to ascertain the nature, characteristics and performance of products. The assumption is that this inspection must not go over that Customer in a physical store would.
3 Customer is liable only for depreciation of the product that is the result of a way of dealing with the product beyond permitted in the preceding paragraph.
4 Customer may terminate the Agreement in accordance with paragraph 1 of the period prescribed in this Article by the model withdrawal form (digital) broadcast to Ron Henze Mode, or otherwise unequivocally Ron Henze Mode to indicate that he renounces the purchase . Ron Henze Mode confirms, in case of a digital report the receipt of such notification. After dissolution Customer 14 days to return the product. It is also possible to send the product back immediately within the cooling-off period specified in paragraph 1 of this Article, provided that the model withdrawal form or any other unequivocal withdrawal statement is enclosed.
Products can be returned to:
Ron Henze Mode
8531 XH, Lemmer
5 Already by Customer (forward) paid will as soon as possible but no later be returned to Customer in the same manner as that Customer has paid the order within 14 days after termination of the Agreement. If Customer has opted for a more expensive method of delivery than the cheapest standard delivery, Ron Henze Fashion does not have to repay the additional costs for expensive.
Unless Ron Henze Mode offers to pick up the product itself, Ron Henze Mode should wait to repay until Ron Henze Mode receives the product or customer demonstrates that he has returned the product, whichever is earlier.
6 The Website clearly states the conclusion of the Agreement about whether or not to apply the right of withdrawal and mention any desired procedure.
Customer must make payments to Ron Henze Mode according to the ordering process and possibly indicated on the Website payment methods. Ron Henze Fashion is free in the choice of offering payment methods and this may also change from time to time.
Warranty and conformity
1 Ron Henze Mode guarantees that the products comply with the agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and / or usability and the existing legal provisions on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, is Ron Henze Mode also ensures that the product is suitable for other than normal use.
2 A by Ron Henze Mode, manufacturer or importer garantee does not affect the legal rights and claims that the Customer has under the Agreement and may invoke.
3 If the delivered product does not comply with the Agreement, Customer must then notify Ron Henze Mode within a reasonable time after he has discovered the problem.
4 If Ron Henze Fashion finds the complaint founded, after consultation with the relevant Customerthe products will be repaired, replaced or refunded. The maximum compensation is equal to the price paid by the Customer about the product.
1 If one customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and / or other aspects of the service provided by Ron Henze Mode, he can at Ron Henze Mode phone, e-mail or post a complaint . See the contact information at the bottom of the General Conditions.
2 Ron Henze Mode gives Customer as soon as possible but in any event within 7 days of receipt of the complaint, a response to his complaint. If it is not possible to give a substantive or final response, will confirm Ron Henze Mode within 7 days of receipt of the complaint and give an indication of the period within which it expects to provide a substantive or final response to the complaint Customer.
1 Ron Henze Mode processes the personal data of Customer in accordance with the privacy statement published on the Website.
1 The Agreement is governed by Dutch law.
2 To the extent not otherwise provided by mandatory law, any disputes that may arise from this Agreement will be submitted to the competent Dutch court in the district where Ron Henze Mode is located.
3 If any provision of these Terms is found to be invalid, this shall not affect the validity of the entire Terms and Conditions. The parties will in that case, replace (a) new provision (s) determine, as closely as legally possible formalises the intent of the original provision.
4 The term "writing" in these Terms and Conditions also mean communication by email and fax, provided that the identity of the sender and the integrity of the mail is sufficiently established.
If after reading these Conditions you have questions , complaints or comments, please feel free to write to or e-mail us.
Ron Henze Mode
8531 XH, Lemmer
Chamber of Commerce 01053185